Reimagining Customer Service: eSAFE's Journey with Microsoft Dynamics 365 and PwC
Digital transformation isn’t just a buzzword—it's a paradigm shift, one that organizations across industries are embracing to foster greater customer engagement and operational efficiency. eSAFE’s strategic move to...
agent productivity
agent wellbeing
api integration
automated workflows
contact center
customer engagement
customer experience
customer satisfaction
customer service
digital contact center
digital transformation
dynamics 365
field service optimization
microsoft dynamics 365
microsoft updates
omnichannel support
operational efficiency
presence synchronization
pwc
routing rules
ruleset management
self-service
shift-based routing
unified routing
workforce management
The Microsoft Power BI Publisher for Excel add-in enhances your self-service Business Intelligence experience in Excel. Now you can quickly and easily share key insights in Excel by taking snapshots of cell ranges, PivotTables, and Charts and “Pin” them to dashboards in Power BI.
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Toshiba Global Commerce Solutions, the global market share leader in point of sale technology, recently announced Calvin Klein, a PVH Corp. company, has selected Toshiba for a European deployment of store technology solutions led by TCxWave, a flexible solution unlike any other POS, kiosk or...