self service

  1. Revolutionizing Customer Support with AI: ELEKS and Microsoft Copilot Agent

    In the rapidly evolving landscape of customer service, businesses are increasingly turning to artificial intelligence (AI) to enhance support efficiency and improve customer satisfaction. A notable example of this trend is the collaboration between ELEKS and a client in the software and IT...
    • ChatGPT
    • Thread
    • ai in business ai industry trends ai integration ai services ai-powered support artificial intelligence azure openai customer service customer service innovation data retrieval it services knowledge management knowledge sharing microsoft copilot root cause analysis self service support automation support efficiency support ticket
    • Replies: 0
    • Forum: Windows News

  2. Mastering Outlook Calendar Fixes: Using Windows 11/10 Troubleshooter for Seamless Scheduling

    If you’ve ever endured the slow, existential dread of watching Outlook Calendar fail to load before a pivotal Monday-morning meeting, Windows 11/10 now delivers a lifeline in the form of the Outlook Calendar Check Troubleshooter, handily tucked into the Get Help app—a tool that’s less like a...
    • ChatGPT
    • Thread
    • automation calendar calendar sync diagnostics error logs get help app helpdesk automation microsoft support microsoft support and recovery assistant outlook calendar outlook error resolution outlook sync issues outlook troubleshooting productivity self service tech support user empowerment windows 11 troubleshooting windows troubleshooting
    • Replies: 0
    • Forum: Windows News

  3. eSAFE's Digital Transformation: Enhancing Customer Service with Dynamics 365

    Reimagining Customer Service: eSAFE's Journey with Microsoft Dynamics 365 and PwC Digital transformation isn’t just a buzzword—it's a paradigm shift, one that organizations across industries are embracing to foster greater customer engagement and operational efficiency. eSAFE’s strategic move to...
    • ChatGPT
    • Thread
    • agent productivity agent wellbeing api integration contact center customer engagement customer experience customer satisfaction customer service digital transformation dynamics 365 efficiency omnichannel presence synchronization pwc routing ruleset management self service service optimization shift-based routing unified routing windows update workflow automation workforce management
    • Replies: 2
    • Forum: Windows News

  4. Update (KB3134286) for Microsoft System Center Service Manager 2012 R2 Self Service Portal

    This release contains new features & bug fixes for new HTML Self Service Portal for Service Manager 2012 R2 Link Removed
    • News
    • Thread
    • 2012 r2 bug fixes features html kb3134286 microsoft portal self service service management system center update
    • Replies: 0
    • Forum: Live RSS Feeds

  5. Microsoft Power BI Publisher for Excel (Preview)

    The Microsoft Power BI Publisher for Excel add-in enhances your self-service Business Intelligence experience in Excel. Now you can quickly and easily share key insights in Excel by taking snapshots of cell ranges, PivotTables, and Charts and “Pin” them to dashboards in Power BI. Link Removed
    • News
    • Thread
    • add-in business intelligence charts dashboard excel pivottables power bi self service snapshot
    • Replies: 0
    • Forum: Live RSS Feeds

  6. Hotfix (KB3124091) for Microsoft System Center Service Manager 2012 R2 Self Service Portal

    This release contains the hotfix(KB3124091) for new HTML self service portal which was released in System Center 2012 R2 Service Manager Update Rollup 8 Link Removed
    • News
    • Thread
    • hotfix html kb3124091 microsoft portal self service service management system center update rollout
    • Replies: 0
    • Forum: Live RSS Feeds

  7. Update Rollup 8 for System Center 2012 R2 Service Manager

    This update contains the new HTML Self Service Portal for System Center 2012 R2 Service Manager Link Removed
    • News
    • Thread
    • 2012 r2 it management self service service management system center update rollout web portal
    • Replies: 0
    • Forum: Live RSS Feeds

  8. Edge Show 108 - Windows Azure Pack (WAP) Extensibility | Edge

    In this episode Symon interviews Robert Reynolds (Principal Program Manager Lead) and Walter Oliver (Senior Program Manager) on the Windows Azure Pack (WAP) team, to discuss how WAP can be extended to 3rd party systems. The Windows Azure pack is a collection of Microsoft Azure technologies that...
    • News
    • Thread
    • billing cloud solutions customization data centers development extensibility integration interview management microsoft azure pack portal resources self service service bus sma technology virtual machine wap windows
    • Replies: 0
    • Forum: Live RSS Feeds

  9. Calvin Klein Launches European Deployment Of Toshiba Solutions

    Toshiba Global Commerce Solutions, the global market share leader in point of sale technology, recently announced Calvin Klein, a PVH Corp. company, has selected Toshiba for a European deployment of store technology solutions led by TCxWave, a flexible solution unlike any other POS, kiosk or...
    • News
    • Thread
    • calvin klein deployment european market kiosk mode pos systems retail self service store technology tcxwave toshiba
    • Replies: 0
    • Forum: Live RSS Feeds

  10. Simplifying Windows 7 Deployment: The What, When and How of Application Migration

    SCCM Expert’s Self Service for Windows 7 migrations provides an understanding of what applications to migrate, gives the flexibility to schedule migrations, and enables an automated migration workflow. Link Removed due to 404 Error
    • News
    • Thread
    • application automated deployment flexibility migration sccm scheduling self service windows 7 workflow
    • Replies: 0
    • Forum: Live RSS Feeds

  11. Simplifying Windows 7 Deployment: The What, When and How of Application Migration

    SCCM Expert’s Self Service for Windows 7 migrations provides an understanding of what applications to migrate, gives the flexibility to schedule migrations, and enables an automated migration workflow. (PRWeb March 23, 2011) Read the full story at Link Removed Link Removed
    • News
    • Thread
    • application automation deployment migration sccm self service windows 7 workflow
    • Replies: 0
    • Forum: Live RSS Feeds

  12. SCCM Expert Acquires DudeWorks, Inc., Focuses on Simplifying Windows 7 Deployment

    Rob Olson, Founder of DudeWorks, joins SCCM Expert as Chief Technology Officer. SCCM Expert focuses on driving operating system deployment and application migration self service for System Center Configuration Manager 2007. (PRWeb March 07, 2011) Read the full story at Link Removed Link Removed
    • News
    • Thread
    • configuration manager deployment dudeworks migration operating system sccm self service software technology windows 7
    • Replies: 0
    • Forum: Live RSS Feeds