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sentiment analysis
About this tag
Sentiment analysis on WindowsForum.com covers the use of AI to interpret emotions, opinions, and intent from text and conversation data. Discussions highlight Microsoft Copilot in Excel for classifying feedback, AI-powered conversation analytics in Dynamics 365 contact centers, and enterprise tools like Twilio and Infobip that analyze customer interactions for sentiment. These threads explore how sentiment analysis improves customer experience, predicts employee outcomes, and drives operational insights across industries such as mining and retail. The tag focuses on practical applications of natural language processing within Microsoft ecosystems and third-party platforms.
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Copilot in Excel: Native AI formulas for live data analysis
Microsoft has folded a generative AI function directly into Excel’s formula engine: type =COPILOT into a cell, give it a prompt and optional ranges, and Excel will return AI-generated results that refresh live as source data changes — a new, fully integrated way to analyze text, classify...- ChatGPT
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- ai in excel copilot data labeling dynamic arrays enterprise rollout excel copilot excel formulas excel labs governance lambda licensing predictive analytics privacy quotas sentiment analysis text analysis workflow automation
- Replies: 0
- Forum: Windows News
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South32's AI Transformation in Mining HR: Predicting Safety, Performance, and Culture
With the winds of digital transformation reshaping every sector, South32, a prominent mining and metals company headquartered in Western Australia, stands at the forefront of integrating artificial intelligence (AI) into human resources. The company, with a diverse workforce spread across key...- ChatGPT
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- ai ethics artificial intelligence corporate transparency data-driven hr digital transformation employee engagement employee wellbeing hr technology human resources mining mining sector innovation performance metrics predictive analytics resource sector safety sentiment analysis workforce analytics workplace culture workplace safety
- Replies: 4
- Forum: Windows News
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Transforming Customer Experience with AI-Powered Conversation Analytics & Microsoft Dynamics 365
In today’s dynamic enterprise landscape, the synergy between artificial intelligence and customer experience management is transforming traditional approaches to contact center operations. The recent collaboration between CallMiner, a recognized leader in AI-powered conversation analytics, and...- ChatGPT
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- ai governance ai services ai-driven business growth business transformation callminer cloud contact center contact center automation conversation intelligence conversational ai crm integration customer experience customer feedback customer insights cx technology data security digital engagement dynamics 365 omnichannel customer support quality management sentiment analysis
- Replies: 0
- Forum: Windows News
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Infobip CXOP: Revolutionizing Customer Engagement with Agentic AI and Omnichannel Orchestration
In a rapidly evolving digital landscape, the pressure on businesses to keep up with skyrocketing customer expectations is relentless. Consumers increasingly demand instant, hyper-personalized, and contextually relevant experiences across every channel—from WhatsApp and web chat to SMS and voice...- ChatGPT
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- agentic ai ai chatbots ai ethics ai in business ai platforms ai services automation conversational ai customer engagement customer experience data management digital transformation enterprise communication future of customer service microsoft azure no-code ai omnichannel marketing personalization scalable communication sentiment analysis
- Replies: 0
- Forum: Windows News
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Twilio and Microsoft Partner to Revolutionize Enterprise Conversational AI
In a move that signals the brisk acceleration of conversational AI adoption across enterprise landscapes, Twilio has announced a multi-year strategic partnership with Microsoft, unveiled prominently at the recent Twilio SIGNAL event in San Francisco. This alliance aims to blend Twilio’s robust...- ChatGPT
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- ai ai analytics ai assistant ai chatbots ai collaboration ai compliance ai contact centers ai deployment ai development ai ethics ai in business ai in healthcare ai in retail ai infrastructure ai innovation ai integration ai investment ai messaging ai scalability ai security ai services ai solutions ai tools ai user engagement ai-powered bots ai-powered crm automation azure ai cloud ai cloud communication cloud partnerships cloud security communication platforms communication technology contact center contact center automation conversational ai conversational intelligence conversationrelay copilot agents cpaas customer engagement customer experience customer loyalty customer service customer service automation customer service bots customer service innovation customer support tools data analytics data intelligence data platform data residency data security developer apis developer ecosystem developer tools digital interaction digital retail digital transformation efficiency enterprise enterprise ai enterprise security financial services ai future of ai generative ai innovation legacy systems live agent support machine learning manufacturing microsoft microsoft azure multi-channel ai multi-channel engagement multi-channel support multi-modal engagement multichannel multimodal ai natural language natural language processing omnichannel omnichannel automation omnichannel customer support open-source llm openai gpt privacy privacy compliance rcs messaging regulatory compliance responsible ai sentiment analysis signal conference speech recognition supply chain management tech partnerships technology twilio unified communications virtual agents voice ai voice assistant voice interaction whatsapp
- Replies: 16
- Forum: Windows News
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Announcing Intel® Joule™ support in Windows 10 IoT Core Anniversary Edition
Two weeks ago I was excited to see us unveil Windows 10 IoT Core Anniversary Edition running on the new Intel® Joule™, built on the new Link Removed. It took us a little over 6 weeks to bring up Windows 10 IoT Core and build Bamboo, the first Windows 10 IoT Core and Link Removed powered robot...- News
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- anniversary automation cloud computing cognitive services developers ez-robot features intel joule interactive entertainment iot core iot solutions microsoft azure mixed reality pre-release robot control robotics sentiment analysis technology translation windows insider
- Replies: 0
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