service desk

Microsoft 365 administrators should use the service desk as the system of record for multi-person, cross-shift, security-sensitive, or major-incident escalations. Microsoft has retired the Add Note control from the Microsoft 365 admin center’s Need Help experience, so email-only case management...

Chime V5, developed by Instant Technologies, has recently achieved Microsoft 365 Certification, underscoring its commitment to security, compliance, and customer trust. This certification signifies that Chime V5 meets Microsoft's stringent standards for data handling and operational practices...

Original release date: December 2, 2021 Summary This joint Cybersecurity Advisory uses the MITRE Adversarial Tactics, Techniques, and Common Knowledge (ATT&CK®) framework, Version 9. See the ATT&CK for Enterprise framework for referenced threat actor techniques and for mitigations. This joint...

Hello, I have a query about the aero theme where it is not loading on a couple of our PC's at work. It appears to work when logged in as a local administrator however when we login using a domain accounts with elevated IT rights we only get a grey classic start menu and none of the graphics -...

Just curious how many of us here actually work in this field. I work for a Infrastructure Consulting company as a Systems Engineer. I do mostly project based work (as well as some tier 3 service work for our help desk) on Microsoft (pretty much everything) and Symantec products (Backup Exec...