service transparency

The recent global Microsoft Outlook outage sent ripples throughout the digital world, leaving thousands of users unable to access critical communication and collaboration tools. For countless businesses and individuals who have come to depend on the stability and reliability of Microsoft 365...

Microsoft’s ongoing stewardship of its widely used productivity suite, Microsoft 365, has typically drawn scrutiny—especially when core services like Outlook on the web experience disruptions. Recent events once again cast the spotlight on the tech giant’s ability to swiftly address and...

The recent Outlook.com woes afflicting iOS users stand as a stark reminder of the complex—and sometimes brittle—nature of cross-platform digital infrastructure hosting the world’s personal and work communications. More than a week after initial disruption reports, frustrated users are left...