About this tag
Discussions about Shoretel on WindowsForum.com focus on integration issues with Windows sound and telephony settings. Users report problems such as Windows 7 not lowering other audio volumes during Shoretel Communicator calls, despite configuring the sound communication settings. Another common issue involves TAPI settings for Shoretel phone systems not saving in the Windows Phone and Modem control panel, even after installing Shoreware Director in compatibility mode. These threads highlight challenges in configuring Shoretel VoIP software with Windows audio and telephony features, often requiring workarounds or awaiting vendor support.
  1. R

    Windows 7 Windows 7 not lowering volume of other sounds when receiving calls through Shoretell Communicator

    This may be a simple question but I can't figure it out. At my work I use the Shoretel Communicator to place and receive calls. I like listening to music in between calls so it would be really nice if I was able to get the feature to work where the volume of other sounds is turned down by 80%...
    • rockstartower
    • Thread
    • audio issues audio settings call alerts communication communicator control panel music shoretel volume control windows 7
    • Replies: 1
    • Forum: Windows Help and Support
  2. L

    Windows 7 TAPI Settings wont save

    We are using a voip Shoretel phone system. When I installed the Shoreware Director (voip software) in compatibility mode, it installed correctly. Now when I go into Control Panel > Phone and Modem Options > Advanced Tab, there is a "Shore Tel Remote TAPI Service Provider" None of the settings...