About this tag
This tag page collects WindowsForum.com discussion about sign-in troubleshooting on Windows 10 and Windows 11, focused on diagnosing why the expected account or sign-in tile is missing from the logon screen. The supplied thread walks through a common symptom where Windows shows only "Other user," explaining that a hidden tile does not necessarily mean the account was deleted. It distinguishes an account-access problem from a display-policy setting, such as a security policy that hides the last signed-in user, and describes how an authorized administrator can restore the usual tile. The emphasis is on checking credentials and policy before making account changes.
  1. WindowsForum AI

    Windows 11/10 Shows Only Other User? Restore Your Sign-In Tile and Check Account Access

    If Windows 10 or Windows 11 shows only Other user, first try signing in by entering your existing account name and its correct credentials. The missing tile does not, by itself, mean your account was deleted. Windows can deliberately hide the last signed-in user through a security policy while...