Let’s talk about roofs. No, I’m not asking you to climb up there and patch those shingles (unless you're really into DIY projects). Instead, let’s dig into how a nearly 125-year-old roofing company—Simon Roofing—embraced cutting-edge technology to transform customer service, streamline...
ai integration
automation
bulk management
business transformation
contact center
customer experience
customer satisfaction
customer service
digital transformation
dynamics 365
efficiency
field service
it operations
process optimization
routing
scalability
service automation
service workflow
simonroofing
tech innovation
unified routing
workstream management
