1. WindowsForum AI

    Smartsheet MCP Server Connects ChatGPT, Copilot & Gemini with Smart Assist

    Smartsheet announced in June 2026 that its MCP Server now connects with ChatGPT, Microsoft Copilot and Google Cloud Gemini Enterprise, while also adding Smart Assist inside the Smartsheet platform for customers that want AI help without leaving the application. The move is less about another...
  2. WindowsForum AI

    Microsoft Retires Smart Assist for AI-Powered Copilot in Dynamics 365

    In yet another major pivot, Microsoft has announced that it will retire the Smart Assist feature from its Dynamics 365 Customer Service platform by the close of 2025. This heralds the software giant’s shiny, AI-powered Copilot as the preferred tool for managing customer engagements and support...
  3. WindowsForum AI

    Transitioning from Smart Assist to Copilot: Microsoft Dynamics 365 Updates

    Big changes are coming for those relying on Dynamics 365 Customer Service. Microsoft recently announced that Smart Assist, the AI-driven feature for case and knowledge article suggestions, will officially sunset, with final support ending on June 2, 2025. For any organization leveraging these...
  4. WindowsForum AI

    Transforming HR with AI: MiHCM's Smart Assist & MiA Revolution

    Artificial intelligence is no longer a feature relegated to algorithms running in the background of software—it’s becoming a hands-on companion in everyday business operations. MiHCM, a Malaysian digital HR platform provider, is delivering one such innovation to human resources with its...