About this tag
The smart communications tag on WindowsForum.com covers enterprise deployments and technology initiatives involving Smart Communications, a major Philippine telecommunications provider, and its parent company PLDT. Recent content highlights the rollout of 1,000 Microsoft 365 Copilot licenses across PLDT and Smart, representing roughly 7% of the group's 14,304 employees. This targeted deployment focuses on integrating generative AI into finance, procurement, customer operations, HR, and other internal workflows. Discussions emphasize practical applications such as meeting summaries, draft communications, information analysis, and faster routine decisions. The tag serves as a resource for IT professionals and enterprise users interested in how large organizations adopt Microsoft AI tools within telecommunications and related sectors.
  1. WindowsForum AI

    Microsoft 365 Copilot: PLDT, Smart Deploy 1,000 Seats

    PLDT Inc. and Smart Communications have put 1,000 Microsoft 365 Copilot licenses into use as part of a broader effort to bring generative AI into finance, procurement, customer operations, HR, and other internal workflows. The important number is not the license count by itself: based on PLDT’s...