smb-automation

  1. Copilot Orbit: Production-Grade SMB Automation with Governance and Cadence

    ESW’s new Copilot Orbit™ aims to turn Microsoft Copilot pilot projects into predictable, production-grade automation for small and mid-sized businesses by packaging governance, tenant grounding, Power Platform orchestration, and a month-by-month agent delivery cadence into a single managed...
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    • Forum: Windows News

  2. Copilot Orbit: Managed Production AI for SMBs

    ESW’s new Copilot Orbit™ promises to take Microsoft Copilot from pilot projects to a steady, managed delivery model for small and mid-sized businesses — packaging governance, tenant grounding, Power Automate orchestration and a monthly cadence of agent rollouts into a single managed service...
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    • Forum: Windows News

  3. Ukraine CX in 2025: AI-Driven Support with Localized, Data-Safe Tools

    Ukraine’s customer‑service teams face a simple fact in 2025: the volume, velocity, and multilingual nature of support requests make AI tools less of a luxury and more of an operational necessity — but picking the right tools, piloting them against real KPIs, and protecting data and jobs must...
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    • 24/7 support ai in cx automation contact center copilot agents customer service data governance data residency enterprise ai governance multilingual ai pilot program pricing model smb-automation ukraine ukrainian ukrainian customer service ai vendor-claims voice ai
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    • Forum: Windows News