Lancashire County Council is using Microsoft 365 Copilot and related AI tools in 2026 to help social workers turn spoken visit notes and case material into structured documentation, with the council estimating that targeted use cases could release at least 225,000 staff hours a year. The claim...
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local government ai
microsoft 365 copilot
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socialcaresocialcare ai
socialcare automation
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uk public sector
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Artificial intelligence is now being used inside local children’s social care to transcribe and draft case notes — and practitioners are raising alarm after finding hallucinated content in machine-generated records that, in some cases, invents sensitive claims about children’s mental health and...
