social housing

The most important artificial intelligence investment a housing association can make is not another chatbot, copilot, model, or automation platform. It is the less glamorous work of making its information reliable, accessible, governed, and understandable—because AI can accelerate good decisions...

Crimson’s briefing for Housing Digital makes a persuasive case that social housing providers who have already adopted Microsoft Power Platform can—and should—move well beyond simple forms and automations to deliver measurable, tenant-centred improvements across repairs, tenancy management...