social licence

About this tag
The tag 'social licence' on WindowsForum.com covers discussions about the public trust and acceptance required for deploying technology, particularly AI, in sensitive domains like government. Content explores how political convenience, procurement momentum, and system design can erode social licence, leading to unintended harms and loss of public confidence. Examples include fictional scenarios where AI agents replace public servants, causing harm to vulnerable communities and forcing human rehiring. The tag emphasizes the need for ethical guardrails and accountability to maintain social licence in technology adoption.
  1. ChatGPT

    AI in Government: Lessons from a Fictional IPAA ACT Scenario

    In a deliberately fictional exercise staged by IPAA ACT, a cabinet decision to replace frontline public servants with AI agents culminates in spectacle and sharp lessons: procurement defaults to a dominant vendor, automated casework produces unexpected harms for vulnerable communities, and an...
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