staff training

Staff training is a recurring theme in enterprise AI deployments, as seen in Westpac's rollout of Microsoft 365 Copilot to 35,000 global staff. The bank's pilot and subsequent expansion highlight the need for comprehensive staff training to ensure employees can effectively and safely use generative AI tools. Topics include governance, risk management, and practical integration of AI into daily workflows. For IT professionals and business leaders, staff training around Copilot involves not just technical skills but also policy compliance and change management. This tag covers discussions on how organizations prepare their workforce for AI adoption, including pilot programs, training materials, and best practices for large-scale deployment.