starbucks ai

Starbucks is developing AI-assisted in-house replacements for a Microsoft inventory-management system and an IBM maintenance platform, according to an internal presentation reported on July 9, 2026, as the coffee chain looks to reduce roughly $400 million in annual software spending and...

Starbucks has quietly begun piloting an AI-powered barista assistant called Green Dot Assist — a Microsoft Azure + OpenAI–backed tool deployed on in‑store iPads in a limited set of locations that the company says is designed to help baristas with recipes, troubleshooting and workflow decisions...