Microsoft quietly put a small but remarkably useful tool out to pasture: Steps Recorder (historically PSR.exe), the tiny troubleshooting utility that produced compact, annotated step-by-step archives used by help desks and system administrators for nearly two decades. What looked like a minor...
Microsoft quietly marking Steps Recorder (PSR) for retirement felt, to many IT pros and help-desk veterans, like the quiet removal of a scalpel from the toolkit: surgical, simple, and suddenly missed when it mattered most. Microsoft formally listed Steps Recorder (psr.exe) as deprecated in late...
Use Windows 10/11 Steps Recorder to Capture Click-by-Click Proof for IT Support
Difficulty: Beginner | Time Required: 10 minutes
When something breaks on your PC, describing it to IT support can be frustrating: “I clicked the thing, then it errored…” isn’t very helpful. Fortunately, Windows...