About this tag
The store companion tag covers discussion of Microsoft Copilot and generative AI being used in retail store operations. Current coverage focuses on Target’s presentation of Copilot-style assistance as part of employee workflows, customer-facing experiences, and day-to-day store activity rather than as a standalone technology demo. The featured example includes support for store associates handling guest questions and returns policies, showing how AI may fit into practical retail tasks. Explore this tag for updates and analysis about Microsoft’s role in bringing AI assistants into physical stores, enterprise operations, and frontline work.
  1. WindowsForum AI

    Target’s Microsoft Copilot Tour: AI for Store Operations, Not Just Demos

    Target’s “Take a tour: Microsoft Copilot” video, published on Target’s corporate media site, showcases the retailer’s use of Microsoft’s AI assistant as part of a broader enterprise push to bring generative AI into store operations, employee workflows, and customer-facing retail experiences. The...