student support modernization

  1. CSUSM Uses Microsoft Dynamics 365 Contact Center to Reduce Student Support Friction

    California State University San Marcos said on June 12, 2026, that it has modernized student support in California by implementing Microsoft Dynamics 365 Contact Center with Dynamics 365 Customer Service, Copilot Studio, and Customer Insights to unify conversations across voice, chat, email...
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    • Forum: Windows News