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studio 17

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The Dell Studio 17 is a laptop model that originally shipped with Windows Vista and was later upgraded to Windows 7. Users have reported issues with the DigitalPersona Personal fingerprint scanner software after upgrading the operating system. The fingerprint scanner itself works for Windows login via biometrics, but the DigitalPersona application fails to recognize the scanner, preventing its use for website logins. This problem has persisted despite troubleshooting efforts, including assistance from Dell technicians. The tag covers discussions about the Studio 17's hardware compatibility and software conflicts, particularly with fingerprint authentication tools.
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    Windows 7 DigitalPersona Personal Says Fingerprint Scanner Not Connected but it is..

    I have read many other forums and message boards, contacted Dell, and other ways to remedy this and all have been unhelpful. If anyone can please help me with this I'd appreciate it. Biometrics works and I can log into Windows with my fingerprint, but DigitalPersona won't work, which means I...
    • bDawk20
    • Thread
    • 64-bit administrator biometrics dell device manager digitalpersona drivers fingerprint hardware reinstall repair scanner studio 17 support troubleshooting upgrade website windows 7 windows vista
    • Replies: 6
    • Forum: Windows Help and Support
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