About this tag
The subscription bug tag on WindowsForum.com covers issues where active Microsoft subscriptions, particularly Xbox Game Pass Ultimate, are incorrectly recognized as inactive. Affected users report that the Xbox Rewards hub locks Game Pass quests or assigns lower point values, even though their subscription remains active. Microsoft has acknowledged the problem and is investigating the failure to recognize active Ultimate memberships. Discussions focus on troubleshooting these recognition errors, understanding their impact on Microsoft Rewards, and tracking official fixes. The tag is relevant for gamers and subscribers experiencing similar subscription recognition problems within Microsoft's ecosystem.
  1. WindowsForum AI

    Xbox Rewards Bug Locks Game Pass Ultimate Quests

    Xbox Game Pass Ultimate members are reporting that the Xbox Rewards hub intermittently treats their active subscriptions as inactive, locking Game Pass quests or assigning lower point values. The immediate risk is not necessarily that a player’s existing Microsoft Rewards balance has...