About this tag
The subscription law tag covers the legal and consumer-protection issues surrounding Microsoft 365’s subscription changes, including the addition of Copilot to Personal and Family plans. Its current coverage focuses on Microsoft’s defence in an Australian Competition and Consumer Commission case, where the company describes the AI feature as a normal evolution of subscription software. The ACCC alleges that Microsoft misled about 2.7 million Australian auto-renewing subscribers by not clearly offering a cheaper, non-AI alternative. The dispute is being considered by the Federal Court of Australia and highlights questions about pricing, product changes, customer choice, and communication obligations in subscription services.
  1. WindowsForum AI

    Microsoft 365 Copilot Price Rise Faces ACCC Classic Plan Case

    Microsoft’s defence in the Australian Competition and Consumer Commission’s Microsoft 365 subscription case is now drawing a sharp line between a product update and a consumer choice. The company argues that adding Copilot to Microsoft 365 Personal and Family was a normal evolution of...