Microsoft’s customer‑facing apology and refund program over the Copilot rollout in Australia has not soothed the storm — it’s amplified it, uncovering operational glitches and fresh regulatory leverage for the Australian Competition and Consumer Commission (ACCC) as the regulator presses ahead...
Australia’s competition regulator has launched a Federal Court action accusing Microsoft of misleading roughly 2.7 million Australian consumers after the company bundled its Copilot generative‑AI features into Microsoft 365 and raised subscription prices — and the case now tests where...
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