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supportcontact

About this tag
The supportcontact tag covers discussions about contacting Microsoft support for Windows issues, including update problems. In one example, a user with a Windows 11 PC that stopped updating contacted Microsoft support, who identified an unsupported processor and redirected the user to their computer supplier. The tag reflects experiences with support interactions, troubleshooting guidance, and resolution paths for Windows-related concerns.
  1. L

    windows11 not updating

    Hi, I bought a reconditioned computer with windows 11 installed back in April 2024 . Update history shows it did 3 updates when set it up and then 2 more up to October 2024. After that it stopped updating. I've not had time to do anything about it until today when I contacted Microsoft...
    • larkhillandy
    • Thread
    • compatibility computerprovider cpu compatibility hardware incompatibility intel i7 maintenance microsoft support pc health check reconditionedcomputer remote support support response supportcontact system update troubleshooting update history update issues windows 11 windows update
    • Replies: 7
    • Forum: Windows Help and Support
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