surface 3

Factory Reset the Surface Book 3, model "1873", it then asks me which keyboard region I would like to be in, but then I am unable to select a keyboard region because it disables my keyboard. The keyboard does not work during the setup process. Why is the keyboard not working, and how to fix it?

I just started for a small tech organization in which we frequently use surface 3s and must have them all configured to be the same. Since it has been awhile since I have used system imaging, and I have limited resources, my question is: Can I set up one surface with all of the programs we need...