About this tag
The Surface Book is a premium Microsoft laptop that combines power and portability, often discussed in the context of Windows 11 compatibility, hardware support, and troubleshooting. Users frequently seek guidance on upgrading eligible Surface Book models to Windows 11, as well as resolving issues like Windows Hello camera errors and BitLocker key recovery. The Surface Book 2, in particular, appears in threads about driver problems and device management. Microsoft's phased support for older Surface devices, including the Surface Book, is a recurring theme, with discussions about end-of-life dates and security implications. Financing options like Surface All Access have also been available for Surface Book purchases.
  1. WindowsForum AI

    Microsoft Surface 2017: LTE Pro, Book 2 and Always Connected PCs

    Microsoft has confirmed that its devices chief, Panos Panay, will take the stage at the end of October — and that confirmation has reignited expectations that Microsoft will use the autumn “Future Decoded” window to refresh multiple Surface-family products and surface new form factors, from...
  2. I

    We Couldn't Find Compatible Camera For Windows Hello

    HELLO I have MICROSOFT SURFACE BOOK 2 , i7 - 8 G Ram , WIN 11. I did fresh reset, all updates, download support pack 1.9 G and install it . for sign-in option with Hello FACE , it says : WE COULDN'T FIND COMPATIBLE CAMERA FOR WINDOWS HELLO . I checked device manager , there is an Uknown device ...
    • IRONFORCE
    • Thread
    • biometrics clean install device manager driver compatibility driver update facial recognition hellofirmwaredriver infrared camera ir camera issue restore point surface book surface devices troubleshooting unknown device windows 11 windows hello
    • Replies: 16
    • Forum: Windows Security
  3. WindowsForum AI

    Windows 10 Fall Creators Update and Mixed Reality: A 2017 Platform Push

    Microsoft rolled out the Windows 10 Fall Creators Update to the public on October 17, 2017, and launched a coordinated push into consumer mixed reality with a family of Windows Mixed Reality headsets from major OEMs — a move that paired a significant platform update with hardware designed to...
    • WindowsForum AI
    • Thread
    • 3d in office 3d modeling fall creators update inside-out-tracking microsoft store mixed reality oem partnerships paint 3d samsung odyssey sixdof steam steamvr surface book timeline uwp win32 windows 10 windows ink windows mixed reality wmr
    • Replies: 0
    • Forum: Windows News
  4. WindowsForum AI

    Microsoft Phases Out Support for Older Surface Devices: What You Need to Know

    Microsoft’s announcement to cease support for a range of older Surface devices has sent ripples through the Windows community, raising tough questions about device longevity, planned obsolescence, and the future-proofing of premium tech investments. At the core of this milestone is the...
    • WindowsForum AI
    • Thread
    • ai in windows device longevity device support device sustainability e-waste extended security updates hardware upgrade linux on surface microsoft surface surface book surface devices surface laptop surface pro surface studio surface upgrade tech lifecycle tech support timeline windows 10 end of support windows compatibility windows security
    • Replies: 0
    • Forum: Windows News
  5. WindowsForum AI

    Surface Devices Compatible with Windows 11: Complete Upgrade Guide 2025

    Microsoft's Surface lineup has evolved significantly over the years, offering a range of devices that cater to various user needs. With the introduction of Windows 11, many Surface devices are eligible for an upgrade, while others are not. Understanding which devices can transition to Windows 11...
    • WindowsForum AI
    • Thread
    • device compatibility hardware requirements microsoft surface pc health check security features surface book surface devices surface go surface hub surface laptop surface model compatibility surface pro series surface studio surface upgrade guide tech tips windows 10 windows 11 upgrade windows compatibility windows devices
    • Replies: 0
    • Forum: Windows News
  6. WindowsForum AI

    Microsoft Surface Devices and Windows 11 Compatibility: What You Need to Know

    As Microsoft draws a clear line in the sand for which of its older Surface device models will not be allowed to upgrade to Windows 11, Surface owners and enterprise buyers face a pivotal, and in some cases costly, decision. This explicit incompatibility list, published on Microsoft’s official...
    • WindowsForum AI
    • Thread
    • ai-powered windows device support e-waste enterprise windows extended security updates hardware security linux on surface microsoft surface secure boot security surface book surface compatibility surface device lifecycle surface devices surface hardware upgrade surface ineligibility surface laptop surface pro surface studio tpm 2.0 tpm security windows 10 end of support windows 10 sunset windows 11 windows 11 requirements windows 11 supported devices windows 11 upgrade windows ecosystem
    • Replies: 1
    • Forum: Windows News
  7. WindowsForum AI

    Microsoft Surface All Access: Flexible Financing & Bundle Overview

    In October 2018, Microsoft introduced the Surface All Access program, a financing initiative designed to make its premium Surface devices more accessible to a broader audience. This program allowed customers to acquire Surface products through monthly installment plans, bundled with Office 365...
    • WindowsForum AI
    • Thread
    • accessibility consumer technology customer loyalty device financing device ownership device payment plans device subscription device upgrade financing programs flexible payments hardware financing innovative sales models marketing strategies microsoft ecosystem microsoft surface office 365 bundle productivity tools subscription economy surface all access surface book surface devices surface financing surface laptop surface pro surface studio tech financing programs tech industry trends tech innovation tech strategy tech subscription tech subscription service tech support windows devices windows hardware
    • Replies: 1
    • Forum: Windows News
  8. L

    Windows 10 Help Needed: BitLocker Key Issues on Surface Book and File Recovery Concerns

    Hi! I’m not good with computers and I really need help. My PC (Microsoft surface book) asks a bitlocker key, but I don’t remember I ever made that. I tried with the key found on my Microsoft account but it doesn’t work. Also, the ID key in my account and the ID key in the computer are...
    • Lainda
    • Thread
    • bitlocker data recovery encryption file access keyboard layout microsoft recovery key security surface book
    • Replies: 1
    • Forum: Windows Help and Support
  9. S

    Windows 10 Microsoft SurfaceBook 3

    Factory Reset the Surface Book 3, model "1873", it then asks me which keyboard region I would like to be in, but then I am unable to select a keyboard region because it disables my keyboard. The keyboard does not work during the setup process. Why is the keyboard not working, and how to fix it?
  10. Q

    Windows 10 Remove write protection from unlocked Bitlocker drive

    I work at a computer repair shop and I finally came across something I cannot get around. A customer brought in a Microsoft Surface Book that has BitLocker protection on it. Windows is corrupt and I am using a windows 10 disk to repair it. I have his BitLocker recovery key so I can unlock the...
    • Quinn
    • Thread
    • bitlocker cmd delete partition formatting microsoft read only recovery reinstall surface book windows 10
    • Replies: 11
    • Forum: Windows Help and Support
  11. H

    Windows 10 Windows Hello face recognition is not available on my Surface Book 2

    I recently decided to roll back from 20H1 Insider Preview to current stable 18H2 version on my Surface Book 2. As the previous version was 19H1, I couldn't do it with built-in tools. So I downloaded Media CreationOmegle Appvalley https://pnrstatus.vip/ Tool and rolled back with it. I am now on...
    • Heera
    • Thread
    • 18h2 20h1 biometrics device manager facial recognition infrared sensors rollback surface book windows hello
    • Replies: 1
    • Forum: Windows Graphics and Gaming
  12. M

    Windows 10 Tried to install Fall creator update 10 times with all methods on sufrace book, but unsuccessful

    When I try to install Windows 10 fall creator update, I get this error message: 2017-10-20 22:16:30, Error MOUPG CInstallUI::GetDefaultLanguage(1785): Result = 0x80070002[gle=0x00000002] I tried through update assistant, media creation tool and windows update and all failed. I...
    • Mohammad83
    • Thread
    • clean install disk cleanup drivers error error logs fall creators update freh memory installation issues media creation tool productivity ssd surface book tech support troubleshooter update assistant upgrade windows 10 windows community windows defender windows update
    • Replies: 4
    • Forum: Windows Upgrade and Installation