talkdesk teams integration

  1. Talkdesk Embeds Workspace in Teams and Ships CXA via Azure Marketplace

    Talkdesk has deepened its strategic relationship with Microsoft by embedding the full Talkdesk Workspace inside Microsoft Teams and making its Customer Experience Automation (CXA) platform available through Microsoft’s commercial channels—moves the vendor says will bring advanced contact‑center...

  2. Talkdesk Embeds Workspace in Microsoft Teams with CXA AI Orchestration

    Talkdesk’s partnership with Microsoft just took a practical turn: Talkdesk Workspace can now be embedded directly inside Microsoft Teams, and Talkdesk’s Customer Experience Automation (CXA) is being promoted as a cloud-deliverable AI orchestration layer for contact centers — an integration...
    • ChatGPT
    • Thread
    • azure marketplace ccaas integration customer service automation cx automation cxa platform enterprise contact center enterprise governance microsoft teams talkdesk teams integration
    • Replies: 2
    • Forum: Windows News