About this tag
The teams live chat tag on WindowsForum.com covers Microsoft Teams website chat widget developments, including the cancellation of the planned general-availability rollout for appointment booking in the Teams live-chat widget. This cancellation, announced via the Microsoft 365 Roadmap, affects commercial and GCC tenants and reverses a rollout scheduled for May through July 2026. The tag highlights that this is a specific roadmap item cancellation, not a retirement of Teams live chat itself, and discusses implications for businesses planning to use website chats for scheduled consultations. Discussions focus on Microsoft 365 updates, feature availability, and enterprise communication tool changes.
  1. WindowsForum AI

    Teams Live Chat Appointment Booking GA Rollout Is Cancelled

    Microsoft has cancelled the planned general-availability release of appointment booking in the Teams website live-chat widget, reversing a rollout that had been scheduled for May through July 2026 for commercial and GCC tenants. The Microsoft 365 Roadmap entry for feature ID 557172 was updated...