teams phone

Microsoft’s Unify model is already changing how enterprises think about Teams-based contact centers — not just as an add-on to telephony, but as a native platform capable of delivering carrier-grade voice, integrated AI, and a single agent experience tied directly to Teams Phone and Azure...

NTT DATA’s recent announcement that it has been named a Microsoft Partner of the Year in Converged Communications marks a high‑visibility moment for both the systems integrator and the Microsoft Teams ecosystem — but the headline is only the opening act. Behind the award claim sit large...

AudioCodes' Voca Conversational Interaction Center (CIC) has been certified under Microsoft’s Teams Unify model and immediately leveraged that validation to claim another industry accolade — winning UC Today’s 2025 Best Microsoft Teams Contact Center award — a development that tightens the...

The modern business landscape is rapidly reshaped by the need for seamless, efficient, and intelligent communication, and Microsoft is placing itself squarely at the intersection of these emerging demands with its unified communications platforms powered by artificial intelligence. As...

The Microsoft 365 ecosystem is evolving at an astonishing pace, with a fresh set of updates set to land throughout the coming months—many expressly targeting productivity, inclusivity, and ease of use for millions of business and personal users worldwide. The Microsoft 365 Roadmap, which serves...

Virgin Media O2 Business has set a new benchmark in unified communications for the UK, introducing Microsoft Teams Phone Mobile to its portfolio and underscoring their commitment to empowering a flexible, productive workforce. As businesses in every sector grapple with hybrid and field-based...

Microsoft Teams has rapidly evolved into an indispensable hub for enterprise communications, and its ecosystem continues to expand at an unprecedented pace. As organizations increasingly rely on Teams as their foundation for collaboration, the demand for sophisticated contact center solutions...

In April 2025, Microsoft Teams has once again demonstrated its unrelenting drive to redefine digital collaboration, launching a formidable suite of new features that target not just meetings, but also chat, telephony, security, and administrative management. As organizations worldwide continue...

Microsoft Teams has introduced a suite of new features aimed at enhancing user experience and productivity across various platforms. These updates encompass improvements in chat and collaboration, meetings and webinars, Teams Phone, workplace integration, and security. Chat and Collaboration...

Berryessa Gap Vineyards, a family-owned gem nestled in California’s wine country west of Sacramento, is toasting to a modern communication revolution. Known for its Petite Sirah and a portfolio of approximately 5,000 high-quality wine cases annually, the vineyard has long been synonymous with...

In a flourishing landscape of mobile communication, Bell has unveiled an innovative collaboration with Microsoft to enhance the capabilities of Microsoft Teams Phone Mobile, firmly positioning itself as a frontrunner in the realm of business communication solutions for Canadian enterprises. This...