Lancashire County Council is using Microsoft 365 Copilot and related AI tools in 2026 to help social workers turn spoken visit notes and case material into structured documentation, with the council estimating that targeted use cases could release at least 225,000 staff hours a year. The claim...
data governance
local government ai
microsoft 365 copilot
public sector ai
social care
social care ai
social care automation
teamsworkflows
uk public sector
workforce productivity
