There’s a quiet but robust digital transformation happening behind the counters of Starbucks, and its latest chapter is called Green Dot Assist—a generative AI assistant powered by Microsoft’s Azure OpenAI platform. As Starbucks aims to blend human connection with high-tech convenience, Green...
ai assistance
ai in retail
ai-powered tools
automation
azure openai
coffee industry
customer experience
customer service
digital transformation
employee training
generative ai
hospitality technology
mobile ordering
next-gen pos
retail technology
starbucks
store operations
tech-drivenservice
workforce optimization
workplace innovation
