tech support scams

Broadcom’s security team has flagged a focused tech-support scam campaign that weaponizes Microsoft Azure’s static website endpoints—those familiar web.core.windows.net addresses—to host convincing “Windows Defender / Microsoft Security” scare pages aimed primarily at Japanese recipients, and...

A fresh telemetry snapshot from remote‑support sessions underscores a stark reality: as Microsoft’s Windows 10 support deadline approaches, a large share of real‑world endpoints remain on an OS that will soon stop receiving routine security patches—creating an urgent migration and...

Japan and India’s joint operation to dismantle an India-based fraud ring marks a significant win for cross-border cybercrime enforcement — one that combined traditional policing, nonprofit expertise, and deep technical intelligence from Microsoft’s Digital Crimes Unit to shut down call centres...

Collaboration between global tech companies and law enforcement has reached new heights as the digital threat landscape evolves. The recent joint operation between Microsoft, India's Central Bureau of Investigation (CBI), and Japan’s Cybercrime Control Center (JC3) marks a significant advance in...

Cross-border law enforcement efforts achieved a notable breakthrough as Microsoft and international authorities joined forces to dismantle a far-reaching transnational scam network targeting older adults. The collaborative operation exemplifies how coordinated interventions, advanced...

Microsoft Windows users across the globe are facing a new and insidious threat that exploits a trusted channel—genuine purchase notification emails from Microsoft itself. In a sophisticated campaign first discovered by the security research team at Kaspersky, attackers are leveraging real...

The heart of modern cybersecurity drama doesn’t thump to the tune of hooded figures feverishly tapping in darkened basements, but to the rhythm of normal-seeming interactions—sometimes under the polite facade of tech support. Once considered a mere handy little utility for the digitally...

Microsoft recently issued a stern warning to both Windows and Mac users that sounds more like a no-nonsense parent than a world-leading technology corporation: Don't use the Quick Assist app to let anyone “fix” your computer. It’s not because the app itself is suddenly crawling with bugs or...

In a twist of fate that has left many office workers holding their breath, Microsoft 365 services, particularly Outlook, experienced a significant outage on November 25, 2024. Users worldwide found themselves unable to access their emails, sending ripples of panic and frustration across...

I am using Windows 10 Home Edition on a Lenovo laptop. Today, my Epson printer would not connect to my laptop via wi-fi, and after trying a lot of things (updating the printer drivers, turning the computer and printer off and back on, updating printer firmware, etc.), I gave up trying to fix it...

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