technical support

Now that Remote Assistance does not work and Quick Assist is the new way for remote help, How can i get it to work on my Remote Desktop Server?

Hello Team, Ofen i am getting the error message when i boot my laptop, Recovery Your PC couldn't turn off properly A required device isn't conneced or can't be accessed. Error code: 0x000000f i atatched the error screenshot , please help me to resolve this issue.

Hi. I hope someone here might be able to help me out. Is it possible to search for a specific machine by name from a command line? i can ping MyPc but i'm getting an ipv6 address i need ipv4.

I am running Intel HD Graphics with ver. 10.18.10.4358 on Windows 10 Pro 22H2. I used to have a brightness slider before, but lately, it has disappeared. I have tried everything, to no avail. When I went to Notifications and Actions, I saw nothing in there to do with displays. Help said...

Hi. If anybody could take a look I would be very grateful. This started a few months ago, when Chrome and Brave browsers regularly would close, if my computer went to sleep. Everytime I woke it up the browsers would be closed. A month ago I resintalled Windows 11 as I thought that would fix it...

Across the Windows ecosystem, even tried-and-true hardware can suddenly develop a mischievous streak. In a bizarre twist, a Windows 11 preview update—specifically, the KB5050092 cumulative update for version 23H2—has turned some USB-connected printers into unwitting printers of gibberish...

Eight days into a technical conundrum, Microsoft's native Outlook experience on iOS devices remains mired in authentication woes, leaving many users frustrated as they refresh their Apple Mail in vain. The service disruption—which began in the early hours of March 3—continues to cast a shadow...

OpenAI has taken another monumental leap in artificial intelligence with the introduction of GPT-4.5. This new model is more than just a step up in terms of language processing—it represents an evolutionary stride toward more natural human-machine interactions. For Windows users and IT...

In a bold move toward enhanced data privacy and compliance, Microsoft has completed its long-term initiative—the EU Data Boundary. This strategic milestone ensures that European customers now enjoy even greater control over their data, with all professional services data generated from technical...

Westcon-Comstor is raising the bar on technical support for Microsoft partners by rolling out a revamped suite of cloud assessments designed to optimize environments, boost security, and drive cost efficiencies. In an era where cloud solutions power everything from Windows 11 productivity to...

2025-01 (KB5049622) causes DELL's Support Assist app to crash. No error mgs. Dell support personnel say to reinstall Win 11, which is a NOGO for me.

The google chrome browser Stopped working on my PC with Windows 11 Home version build # 22631.4751. So I uninstalled Google chrome and reinstalled a brand-new Google Chrome browser. Chrome would download and install in my PC file system, but will Not open and run and even when ran as administer...

So, yesterday I wanted to get some icons out of Windows like recycle bin icon, etc. I know that they are stored in shell32.dll and imageres.dll libraries, so I found them and opened in Resource Hacker. In my surprise, there was no icon data at all! I even checked it through HxD and other raw...

Hi, I have a Laptop running win10 (german) and since some days with no immediate trigger a sound was played and it repeats about every 2 seconds. I checked it is a system sound. Fist I suspected a loose USB connection and had a look at the devicemanager. This shows its device list, then the...

For South African enterprises and IT professionals, here’s a significant pivot in how advanced cloud-based services will be supported. Westcon-Comstor, a major distributor in the IT solutions arena, has launched its Microsoft Advanced Support Services in South Africa, and the timing couldn’t...

Friends, Something unusual happened to me, so I'm asking for help, if possible. I have a PC running WIN 10 LTSC. I also have a Multilaser wireless keyboard and mouse, which keeps having bad contact with the AAA battery that powers the keyboard, and in one of these coincidences, I turned the...

My 1st. post. Any Dell Bloatware on a Inspiron 15 3000 laptop that is safe to remove? -- 24H2 (OS Build 26100.2605) Cheers

Решил перейти с Linux на Windows. Все было хорошо, но при установке пишет активировать, но я не могу этого сделать. Читал в интернете про KMS, но сомневаюсь, что его можно активировать. Кто пробовал активировать через KMS, как прошло?

If you're a proud owner of a Microsoft Surface device, you might occasionally find yourself facing technical hiccups that throw a wrench in your digital works. Fear not! Microsoft has equipped you with tools designed to systematically troubleshoot these issues. Let's dive into how you can...

Hi guys... What has happened to the Windows Calendar? Ever since I did an update to my Laptop two nights ago it simply WILL NOT open? I've been using that Microsoft Windows Calendar since 2019, every single day, and I desperately NEED all of my Calendar Entries back... So that is over 5...