technical support

  1. ART Bathing

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  2. ART Splash

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  3. Fix Your Windows Camera Issues: A Step-by-Step Troubleshooting Guide

    We all know that moment—you're ready for a virtual meeting, you click on your camera app, and nothing happens. Perhaps you've seen the dreaded error messages like 0xA00F4244 or 0x200F4244. If your camera is playing hard to get in Windows 10 or 11, fear not! Microsoft has a handy guide aimed at...
  4. Smoothly Upgrade to Windows 11: Resolving Wallpaper App Compatibility Issues

    A Smooth Upgrade Ahead: Resolving Wallpaper App Compatibility Issues in Windows 11 It turns out that if you were torn between maintaining your favorite desktop aesthetics and upgrading to the latest Windows 11 2024 Update (version 24H2), you might finally have the best of both worlds. Recent...
  5. Windows 11 Update KB5055523: Unexplained inetpub Folder Emerges

    Windows 11 continues to surprise its users. The latest April 2025 cumulative update—KB5055523—has introduced an unexpected twist: the creation of an empty "inetpub" folder in the root of the C: drive, even on systems where Internet Information Services (IIS) is not installed. While the folder’s...
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    Now that Remote Assistance does not work and Quick Assist is the new way for remote help, How can i get it to work on my Remote Desktop Server?

    Now that Remote Assistance does not work and Quick Assist is the new way for remote help, How can i get it to work on my Remote Desktop Server?
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    0x000000f Recovery Error: Your PC couldn't turn off properly

    Hello Team, Ofen i am getting the error message when i boot my laptop, Recovery Your PC couldn't turn off properly A required device isn't conneced or can't be accessed. Error code: 0x000000f i atatched the error screenshot , please help me to resolve this issue.
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    Network search for specific machine command line

    Hi. I hope someone here might be able to help me out. Is it possible to search for a specific machine by name from a command line? i can ping MyPc but i'm getting an ipv6 address i need ipv4.
  9. Brightness slider missi in Windows 10 Display properties on PC

    I am running Intel HD Graphics with ver. 10.18.10.4358 on Windows 10 Pro 22H2. I used to have a brightness slider before, but lately, it has disappeared. I have tried everything, to no avail. When I went to Notifications and Actions, I saw nothing in there to do with displays. Help said...
  10. Brand new install, same problems. Chrome/Brave shutdowns + random reboots of Windows

    Hi. If anybody could take a look I would be very grateful. This started a few months ago, when Chrome and Brave browsers regularly would close, if my computer went to sleep. Everytime I woke it up the browsers would be closed. A month ago I resintalled Windows 11 as I thought that would fix it...
  11. Windows 11 Update Causes USB Printers to Print Gibberish: Fixes and Insights

    Across the Windows ecosystem, even tried-and-true hardware can suddenly develop a mischievous streak. In a bizarre twist, a Windows 11 preview update—specifically, the KB5050092 cumulative update for version 23H2—has turned some USB-connected printers into unwitting printers of gibberish...
  12. Ongoing Outlook Authentication Issues on iOS: User Frustration and Workarounds

    Eight days into a technical conundrum, Microsoft's native Outlook experience on iOS devices remains mired in authentication woes, leaving many users frustrated as they refresh their Apple Mail in vain. The service disruption—which began in the early hours of March 3—continues to cast a shadow...
  13. Unlocking AI Potential: How GPT-4.5 Reshapes Windows Experience

    OpenAI has taken another monumental leap in artificial intelligence with the introduction of GPT-4.5. This new model is more than just a step up in terms of language processing—it represents an evolutionary stride toward more natural human-machine interactions. For Windows users and IT...
  14. Microsoft's EU Data Boundary: Enhancing Data Residency and Control

    Microsoft has reached a major milestone with the completion of its EU Data Boundary—a landmark initiative designed to offer European businesses and public sector organizations enhanced control over their data. This multi-year engineering feat redefines how data is stored and processed across...
  15. Westcon-Comstor Enhances Microsoft Partner Support with New Cloud Assessments

    Westcon-Comstor is raising the bar on technical support for Microsoft partners by rolling out a revamped suite of cloud assessments designed to optimize environments, boost security, and drive cost efficiencies. In an era where cloud solutions power everything from Windows 11 productivity to...
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    Windows 11 KB5049622 causes Deall's Support Assist to crash

    2025-01 (KB5049622) causes DELL's Support Assist app to crash. No error mgs. Dell support personnel say to reinstall Win 11, which is a NOGO for me.
  17. Something is Blocking Google Chrome on my PC

    The google chrome browser Stopped working on my PC with Windows 11 Home version build # 22631.4751. So I uninstalled Google chrome and reinstalled a brand-new Google Chrome browser. Chrome would download and install in my PC file system, but will Not open and run and even when ran as administer...
  18. Windows 10 Missing icon data in shell32.dll & imageres.dll.

    So, yesterday I wanted to get some icons out of Windows like recycle bin icon, etc. I know that they are stored in shell32.dll and imageres.dll libraries, so I found them and opened in Resource Hacker. In my surprise, there was no icon data at all! I even checked it through HxD and other raw...
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    Win10 playing repeated error system sound

    Hi, I have a Laptop running win10 (german) and since some days with no immediate trigger a sound was played and it repeats about every 2 seconds. I checked it is a system sound. Fist I suspected a loose USB connection and had a look at the devicemanager. This shows its device list, then the...
  20. Westcon-Comstor Launches Advanced Microsoft Support Services in South Africa

    For South African enterprises and IT professionals, here’s a significant pivot in how advanced cloud-based services will be supported. Westcon-Comstor, a major distributor in the IT solutions arena, has launched its Microsoft Advanced Support Services in South Africa, and the timing couldn’t...