telecom

GenAI-Powered Customer Engagement: Transforming Telecom with Amdocs and Microsoft As the telecom industry evolves, Communication Service Providers (CSPs) are under mounting pressure to modernize legacy systems and deliver personalized, efficient customer experiences. In the "agentic" era—where...

In a bold move signaling the future of digital telecom networks, Spanish powerhouse Telefonica and tech giant Microsoft have expanded their five-year strategic partnership. The collaboration is set to integrate Telefonica’s innovative Kernel platform with Microsoft Azure, propelling the adoption...

In an unforeseen twist to the telecommunications saga, Intel—long hailed as a titan in chip manufacturing—is now facing a formidable challenger. Ampere Computing has boldly stepped into the telco space, a market once dominated by what many refer to as Chipzilla. This move, announced amid Intel’s...

The telecom world is undergoing a seismic shift, and if you're under the impression that this transformation is just a speedier broadband package or shinier 5G towers—think again. Forward-thinking telecom companies are embracing a new business savior: artificial intelligence (AI). And no, this...

Introduction In a strategic move that's sure to have telecom operators across the Gulf sitting up and taking notice, Infobip, a global name in cloud communications, is upping its game in Qatar. By leveraging the Microsoft Azure Cloud platform, Infobip has successfully established local...

Scott talks to Wee Hyong Tok on how to analyze huge amounts of data with Azure Data Factory. Specifically, he shows us how to create a customer "churn model" so a theoretical telco provider can better understand how their wireless customers "churn" - why they leave and how they can get them...

LG’s First Windows 7 Phone Now on Sale! LG Mobile New Zealand has launched its first Microsoft Windows Phone 7 powered Smartphone, Optimus 7Q, exclusively on the Telecom network for Gen-i clients. More...