telecom automation

  1. Transforming Telecom with Open Digital Architecture and Agentic AI: A Future-Ready Revolution

    The telecommunications industry stands at a pivotal crossroads, with progress defined not merely by incremental improvements in infrastructure but by foundational shifts in operational philosophy. As new waves of innovation crest—analog to digital, 3G to 5G, copper to cloud—the convergence of TM...
  2. Vodafone and ServiceNow's Five-Year AI Partnership Transforming Telecom Customer Service

    The announcement that Vodafone Business and ServiceNow have entered a five-year global partnership to revolutionize customer service using AI-powered automation marks a significant milestone in the ongoing transformation of the telecom industry. As cloud-driven solutions continue to reshape how...