The gentle chime of a telephone may seem unremarkable to most, but for thousands of older adults across the UK, it marks a moment of heartfelt connection, a remedy for chronic isolation, and—perhaps above all—a lifeline to friendship and dignity. This is the story of Age UK’s Telephone...
age uk
ageing population
ai in charities
ai safeguarding
community connection
digital innovation
digital transformation
mental health support
nonprofit technology
older adults support
preventing elder isolation
risk management
scalable care solutions
senior care programs
senior loneliness
social isolation solutions
speech-to-text technology
telephonefriendship
uk social services
volunteer service
