The Department for Work and Pensions’ six‑month trial of the licensed Microsoft 365 Copilot found that participating corporate staff saved an average of 19 minutes per day on routine administrative tasks, with pronounced gains in information retrieval, drafting emails, and summarising documents...
Microsoft’s Copilot has moved from marketing demo to frontline paper trialled inside the largest UK welfare department — and the Department for Work and Pensions (DWP) now says the paid, licensed version of Microsoft 365 Copilot saved civil servants an average of 19 minutes per working day on...