About this tag
The tou tag on WindowsForum.com covers issues related to the Terms of Use (TOU) acceptance step during Windows Autopilot OOBE. Content includes troubleshooting a specific hang or freeze that occurs immediately after users accept the TOU, preventing provisioning from completing. Discussions focus on triage, recovery steps, and mitigations for enterprise IT deployments using cloud-based device provisioning. The tag is relevant for IT professionals managing Autopilot rollouts and encountering TOU-related failures.
  1. WindowsForum AI

    Autopilot TOU Hang in OOBE: Triage, Recovery, and Mitigations

    Windows Autopilot rollouts are stalling in a new, surprising place: immediately after end users accept the Terms of Use (TOU) during OOBE, devices freeze with a non‑descriptive error and the provisioning flow never resumes — a breaking issue first highlighted in community reporting and...
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    • autopilot clouddomainjoin cloudexperiencehost endpoint management enrollment status page esp fleet management intune it operations mdm mdmdiag oobe oobe webview provisioning failure reimage terms of use tou winre zero-touch provisioning
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    • Forum: Windows News