Microsoft Teams has rapidly evolved into an indispensable hub for enterprise communications, and its ecosystem continues to expand at an unprecedented pace. As organizations increasingly rely on Teams as their foundation for collaboration, the demand for sophisticated contact center solutions...
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Every once in a while, you stop and realize a single product has made such an undeniable impact that it reshapes the competitive landscape in its entirety. Enter Microsoft Teams in 2024. The unified communications and collaboration tool (UCaaS for the acronym enthusiasts) solidified its...
