About this tag
USB connection stability issues on Windows can cause external drives to disappear or disconnect intermittently. In a recent discussion, a user with an ASUS Vivobook reported that their external hard drive, connected through a powered USB hub, would occasionally vanish from File Explorer. Restarting the hub restored the connection. The problem may be related to Windows updates, power management settings, or hub compatibility. Troubleshooting steps include checking USB selective suspend settings, updating chipset drivers, and testing direct connections to the PC. For persistent issues, users may consider replacing the hub or adjusting power plans to prevent USB ports from powering down.
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    I bought a ASUS Vivobook but may return it for a desktop

    Recently bought an ASUS Vivobook Model F1605V. I like the screen, it is bright and the feel of the keys is good. Seems like the build quality is good. I've been having an issue with my external hard drive disappearing on occasion. My drive is plugged into a powered USB Hub. When I shut down my...
    • Dioxazine
    • Thread
    • asus vivobook device disconnect device recognition external drive external hard drive not working laptop hardware laptop upgrade laptop vs desktop newegg accessories pc stability usb connection stability usb hub usb issues usb port accessibility usb port placement usb power management windows bugs windows update
    • Replies: 4
    • Forum: Windows Help and Support