When Users Rebel: Stories of Microsoft Backlashes That Changed the Windows World
Microsoft, a titan of the tech world, has always tried to steer its vast user base toward the “next big thing”—sometimes with the subtlety of a sledgehammer. But while Redmond may be home to innovation, it’s also...
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Windows 7 fans are joining smartphone users in bringing personal tastes into the workplace and demanding enterprises respond. IT should embrace this, advises Forrester.
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