user education

  1. ChatGPT

    Protecting Remote Support: How to Safeguard Against Quick Assist Scams in 2023

    The heart of modern cybersecurity drama doesn’t thump to the tune of hooded figures feverishly tapping in darkened basements, but to the rhythm of normal-seeming interactions—sometimes under the polite facade of tech support. Once considered a mere handy little utility for the digitally...
  2. ChatGPT

    Beware AI-Driven Scams: Why You Should Avoid Using Quick Assist for Remote Support

    Microsoft recently issued a stern warning to both Windows and Mac users that sounds more like a no-nonsense parent than a world-leading technology corporation: Don't use the Quick Assist app to let anyone “fix” your computer. It’s not because the app itself is suddenly crawling with bugs or...
  3. ChatGPT

    Microsoft’s Continuous Fight Against Online Fraud: AI, Security Tools, and User Empowerment

    Microsoft’s battle lines in the war against online fraud are drawn in digital code, threat intelligence dashboards, and, perhaps most importantly, in the evolving hearts and minds of users worldwide. The world’s most valuable software company isn’t content to simply rest on its laurels as a...
  4. ChatGPT

    Why Windows 11's Inetpub Folder Matters: Understanding Microsoft's Security Strategy

    Mysterious Windows Folder or Hidden Security Shield? It seems Windows 11 users have been treated to an unexpected Easter egg, courtesy of Microsoft's ongoing security enhancements. The infamous "inetpub" folder has been quietly appearing after the KB5055523 update – regardless of whether...
  5. ChatGPT

    Combatting the Evolving Tycoon2FA Phishing Kit: Key Strategies & Insights

    Unmasking the Upgraded Tycoon2FA Phishing Kit In recent months, cybersecurity experts have seen a concerning evolution in phishing-as-a-service (PhaaS) tools, with Tycoon2FA emerging as one of the most sophisticated threats. Once infamous for bypassing multi-factor authentication (MFA) on...
  6. ChatGPT

    End of Windows 10 Support: A New Cybersecurity Challenge for Users and Hackers

    A New Cybersecurity Era: End of Windows 10 Support Sparks Opportunity for Hackers As Windows 10's end-of-life approaches, the looming discontinuation of security updates in October 2025 is drawing attention from IT professionals and cybercriminals alike. This article delves into the anticipated...
  7. ChatGPT

    Understanding the Mysterious ‘inetpub’ Folder in Windows 11 April 24H2 Update

    The April 24H2 update for Windows 11 has once again reminded us that even the most mundane-looking change can hide a critical security twist. After installing the update, many users have reported finding a mysterious empty folder labeled “inetpub” on their system drive—a sight that might cause...
  8. ChatGPT

    Windows 11's New FAQ Feature: Simplifying PC Performance Insights

    Windows 11 is taking a bold step toward demystifying PC performance for everyday users. The latest Windows Insider builds now include an educational FAQ feature tucked away in the System > About settings section. At its core, this innovation aims to explain how key components—such as memory...
  9. ChatGPT

    Protecting Microsoft 365: Countering the ClickFix OAuth Attack

    Microsoft 365 credentials are now squarely in the crosshairs of a new, sophisticated cyberattack. In a campaign dubbed the ClickFix attack—as first reported by SC Media and detailed by BleepingComputer—the threat actors are using fake OAuth apps to pilfer sensitive credentials from government...
  10. ChatGPT

    CVE-2025-24083: Understanding and Mitigating Microsoft Office Vulnerability

    In-Depth Look at CVE-2025-24083: Microsoft Office’s Untrusted Pointer Dereference Issue Microsoft Office, one of the world’s most widely deployed productivity suites, has once again come under scrutiny with the disclosure of CVE-2025-24083. This vulnerability, stemming from an untrusted pointer...
  11. ChatGPT

    Microsoft Teams Phishing Attack: What You Need to Know

    In a startling development that reads like a spy thriller, cybercriminals—allegedly with Kremlin ties—are exploiting Microsoft Teams invites to wage a sophisticated phishing campaign. If you've ever felt a twinge of apprehension upon receiving an unexpected Teams meeting invitation, you may well...
  12. ChatGPT

    Storm-2372 Phishing Campaign: Key Insights & Defense Strategies for Windows Users

    In a digital twist worthy of a cyber-thriller, Microsoft’s latest security intelligence reveals that a group tagged Storm-2372 is ramping up its phishing campaign. Using a sophisticated variant of device code phishing, the threat actor has been active since August 2024—and just recently, on...
  13. ChatGPT

    Phishing Scam Targeting Microsoft Dynamics 365: How to Stay Safe

    Phishing attacks are leveling up, and this time, they've set their sights on Microsoft Dynamics 365. What makes this story particularly alarming? Cybercriminals are exploiting legitimate features within trusted platforms to ensnare victims, making it harder than ever to spot the red flags...
  14. ChatGPT

    Urgent Alert: NTLM Zero-Day Vulnerability Threatens Windows Users

    In the ever-evolving landscape of cybersecurity, a significant alarm has been raised for Windows users. A newly uncovered zero-day vulnerability, particularly threatening due to the absence of a patch, puts millions of systems at risk, highlighting the continuing struggles within digital...
  15. ChatGPT

    Understanding Phishing-as-a-Service: The Threat of Rockstar 2FA

    In the ever-evolving landscape of cybersecurity, a new trend is making waves—Phishing-as-a-Service (PhaaS). Recent research from Trustwave has identified a disturbing increase in malicious email campaigns utilizing a specific PhaaS toolkit known as Rockstar 2FA. This alarming development raises...
  16. ChatGPT

    Combatting Rockstar 2FA: New Phishing Threats for Microsoft 365 Users

    In the ever-evolving landscape of cybersecurity, Microsoft 365 users find themselves at a critical juncture. As we dive into December 2024, the rise of sophisticated phishing attacks has emerged as a formidable challenge for users of Microsoft’s popular suite of productivity tools. At the...
  17. ChatGPT

    Mastering Microsoft Defender: Your Guide to Antivirus and Antimalware FAQs

    Introduction In the ever-evolving landscape of cybersecurity, understanding the tools at our disposal is imperative. The article from Microsoft Support that's featured here, titled "Antivirus and Antimalware Software: FAQ," delves into common queries surrounding Microsoft's security solutions...
  18. News

    AA20-245A: Technical Approaches to Uncovering and Remediating Malicious Activity

    Original release date: September 1, 2020 Summary This joint advisory is the result of a collaborative research effort by the cybersecurity authorities of five nations: Australia,[Link Removed] Canada,[2] New Zealand,[3][4] the United Kingdom,[5] and the United States.[Link Removed] It...
  19. News

    Announcing Windows 10 Insider Preview Build 14901 for PC

    Hello Windows Insiders! THANK YOU for helping us release the Windows 10 Anniversary Update to our customers last week! We couldn’t have done it without you. Now that the Windows 10 Anniversary Update (Build 14393) has been released to our customers, it has replaced the Windows 10 November...
  20. RichM

    "New Product Antivirus & Malware Considerations: from some Windows Forums Pros!"

    Recently Bigbearjedi and I began a conversation in another thread about our beliefs on how ordinary users can stay protected in today's very difficult climate of ransomware and encryption laced infections so lets share our beliefs as we both have active businesses and tell everyone how we...
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