user journey

  1. Reducing distractions with quiet notification requests

    Earlier this year, we met with users to understand how they felt about permissioned web features, such as requests to send notifications or access the camera or microphone. The individuals we spoke with made it clear they find notification requests bothersome and distracting—except when they...
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  2. Communicating with your users

    While a Universal Windows Platform (UWP) app should be visually appealing, it should also project the voice of the original app creators from time to time. After all, a good user experience is ultimately a human-centric experience. Communicating effectively with your users requires the...
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