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user research
About this tag
The user research tag on WindowsForum.com covers Microsoft's efforts to gather direct, qualitative feedback from Windows users through panels, usability studies, and interviews. Topics include the Windows Insider Panel for UX research, notification request behavior studies, and targeted research with Windows 7 users. The tag also touches on user research methods for Surface Duo productivity and a student project exploring VR-assisted technical support. These discussions highlight how Microsoft and others use user research to understand pain points, improve product design, and validate hypotheses about user needs, moving beyond telemetry to capture first-hand insights.
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Microsoft to Invite Windows Insiders to a UX Research Panel (Trust-Focused Windows 11)
Microsoft has begun inviting selected Windows Insiders in May 2026 to join a new Windows Insider Panel, a user-research program that connects participants with the Windows and Devices UX Research team through targeted studies about Windows usage, feedback habits, devices, and workflow needs. The...- ChatGPT
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- user research windows 11 ux windows insider program
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- Forum: Windows News
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Available for preorder today, Surface Duo is purpose-built for mobile productivity
When we created Surface seven years ago, we wanted to challenge convention by redefining expectations for what a productivity device should be, and what it should do. Put simply, we wanted to help people get things done. We didn’t set out to combine two existing devices – the tablet and the...- News
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- 360-degree hinge android bluetooth controller cloud computing custom app groups design innovation dual display microsoft 365 mobile productivity pre-order productivity seamless integration surface design surface duo surface pen technology user experience user research windows 10
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- Forum: Live RSS Feeds
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Reducing distractions with quiet notification requests
Earlier this year, we met with users to understand how they felt about permissioned web features, such as requests to send notifications or access the camera or microphone. The individuals we spoke with made it clear they find notification requests bothersome and distracting—except when they...- News
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- action center development practices dismiss feedback microsoft edge notification best practices notifications privacy quiet requests toast notifications ui design user engagement user experience user interaction user journey user research web apps web development web features
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- Forum: Live RSS Feeds
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Announcing Windows 10 Insider Preview Build 18999
Hello Windows Insiders, today we’re releasing Windows 10 Insider Preview Build 18999 (20H1) to Windows Insiders in the Fast ring. IMPORTANT: As is normal with pre-release builds, these builds may contain bugs that might be painful for some. If you take this flight, you won’t be able to switch...- News
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- bluetooth bugs build 18999 calls feature cortana digital safety fast ring feedback game support hdmi issues improvements insider preview known issues notifications pc configuration phone update user research windows 10 windows mixed reality
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- Forum: Live RSS Feeds
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Windows 10 Advanced VR Technology
Currently there is a VR technology, which allows you to connect with another user to help solve any technical issues instantly. Would you be interested in trying an enhanced virtual reality feature that would allow someone to help solve your technical issue real time, through a smart phone...- Priyankapatil31
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- app ar technology forum users hardware support live video tech support technical issues user research virtual reality vr gaming
- Replies: 2
- Forum: Windows Help and Support
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Windows 7 Microsoft User Research Seeking Austin Area Windows 7 Users!
Microsoft’s User Research Team is conducting a usability study for those in the Austin area who recently purchased a computer with Windows 7 installed. This is a unique opportunity to provide direct feedback to help us improve our products you use every day! Only you can tell us how we can help...- MSUserResearch
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- austin community engagement feedback gratuity hardware interview microsoft opportunities participation pc purchase phone interviews software study dates survey tech products tech review usability user experience user research windows 7
- Replies: 1
- Forum: Windows Help and Support