user research

  1. Available for preorder today, Surface Duo is purpose-built for mobile productivity

    When we created Surface seven years ago, we wanted to challenge convention by redefining expectations for what a productivity device should be, and what it should do. Put simply, we wanted to help people get things done. We didn’t set out to combine two existing devices – the tablet and the...
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  2. Reducing distractions with quiet notification requests

    Earlier this year, we met with users to understand how they felt about permissioned web features, such as requests to send notifications or access the camera or microphone. The individuals we spoke with made it clear they find notification requests bothersome and distracting—except when they...
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  3. Announcing Windows 10 Insider Preview Build 18999

    Hello Windows Insiders, today we’re releasing Windows 10 Insider Preview Build 18999 (20H1) to Windows Insiders in the Fast ring. IMPORTANT: As is normal with pre-release builds, these builds may contain bugs that might be painful for some. If you take this flight, you won’t be able to switch...
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  4. Windows 10 Advanced VR Technology

    Currently there is a VR technology, which allows you to connect with another user to help solve any technical issues instantly. Would you be interested in trying an enhanced virtual reality feature that would allow someone to help solve your technical issue real time, through a smart phone...
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    • Forum: Windows Help and Support
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    Windows 7 Microsoft User Research Seeking Austin Area Windows 7 Users!

    Microsoft’s User Research Team is conducting a usability study for those in the Austin area who recently purchased a computer with Windows 7 installed. This is a unique opportunity to provide direct feedback to help us improve our products you use every day! Only you can tell us how we can help...
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    • Forum: Windows Help and Support