vendor-claims

When a reader clicks a link and lands on a “We couldn’t find that page” message, it’s easy to shrug and move on—but every missing page is a small story about the way the web, vendors, and the fast-moving world of AI communicate (and sometimes fail to). The Goodcall page at...

Kathleen Mitford told a packed IBC audience that the media industry’s survival depends on treating AI not as an optional experiment but as a core capability — a “frontier” set of tools that, when combined with human creativity, can reshape how stories are produced, distributed and monetised...

Ukraine’s customer‑service teams face a simple fact in 2025: the volume, velocity, and multilingual nature of support requests make AI tools less of a luxury and more of an operational necessity — but picking the right tools, piloting them against real KPIs, and protecting data and jobs must...