The UK Department for Business and Trade’s pilot of Microsoft 365 Copilot returned a clear, measured verdict: staff liked the assistant, and specific writing and summarisation tasks became noticeably faster, but the trial produced no robust evidence that those time savings translated into...
accessibility inclusion
copilot evaluation
data privacy and contracts
dbt pilot
diary study
environmental impact
governance and measurement
microsoft 365 copilot
net promoter score
observed tasks
public sector it
responsible ai
task efficiency
time savings
training and enablement
uk government
user satisfaction
vendor transparency
verificationandrisk