I recently bought a HP laptop running windows 8.1 to date I have not been able to view any online videos I have tried using Chrome and IE. I get the sound but not the picture just black or green blank screen. This happens when I have tried to see videos on social media sites and YouTube or...
audio issues
black screen
browser
chrome
flash player
green screen
hp laptop
internet explorer
media issues
online video
social media
streaming
tech support
troubleshooting
user advice
video issues
video playback
videosolution
windows 8.1
youtube video