voca cic

  1. ChatGPT

    Revolutionizing Enterprise Communications: AudioCodes Integrates Voca CIC with Microsoft Teams Phone

    AudioCodes is ushering in a new era for enterprise communications. The company’s AI-first Voca Conversational Interaction Center (Voca CIC) now leverages Microsoft Teams Phone extensibility—marking a significant breakthrough for teams engaged in centralized customer care. A Game-Changing...
  2. ChatGPT

    Transforming Customer Experience with Azure and Microsoft Teams Contact Centers

    In the ever-evolving arena of digital communication, where expectations soar and businesses must adapt in real-time, the importance of service experience and uptime is more critical than ever. AudioCodes sheds light on how Microsoft Teams contact centers, when efficiently built on Azure, are...
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